Careers Information, Advice and Guidance

Careers Information Advice Guidance

Schools and academies want to help their students develop and to achieve aspirations that fulfil their potential.

Part of what students need is impartial, independent and up-to-date information, advice and guidance (IAG) about their future career pathways.

Positive Steps  provides fully-qualified advisers who have the unique benefit of being able to link easily with the full range of targeted service provision delivered at Positive Steps, including:

  • Youth Crime Prevention projects
  • the Youth Justice Service (formerly YOS)
  • Employment Skills Service
  • Substance Misuse and Health teams, and
  • the National Careers Service (the career guidance service for adults).

Although all schools and academies already purchase IAG provision through a collective agreement, they may be interested in purchasing additional support.


Summary of the service

  • Liaison with relevant school/academy staff to complete an initial assessment of the information, advice and guidance (IAG) needs of students to establish the appropriate levels and types of support needed
  • Individual or group IAG to support students in understanding their own potential, the opportunities available to them and how to make the most appropriate decisions
  • Support in applying for opportunities effectively, be they apprenticeships or places in further or higher education
  • Detailed and determined follow up of students after Year 11 to ensure they have a place in employment, education or training
  • In-depth guidance and support for students with Learning Difficulties and Disabilities (LDD)
  • Giving all students and their parents access to a wide range of post-16 and post-18 provision through the annual Your Choice careers exhibition
  • Providing schools and academies with detailed updates on the post-16 pathways followed by their students through the annual Moving On report
  • Undertaking detailed quality audits of a school’s or academy’s career education and IAG provision to support its development
  • Mentoring schools and academies through the Inspiring IAG quality award


Benefits of the service

Providing IAG through impartial and independent advisers that are not directly employed by the school or academy complies with the requirements of the 2011 Education Act.

All advisers:

  • Are fully qualified in IAG at QCF Level 6 or above.
  •  Have Disclosure and Barring Service (DBS) Enhanced Disclosures that are regularly updated (formerly CRB Checks).
  • Have been selected using robust processes, especially in relation to safeguarding.
  • Have all benefited from detailed training in child protection.

Schools and academies can be assured that the performance standards of advisers are of exceptional quality as they are supported by:

  • Positive Steps being accredited with the national matrix quality standard.
  • Access to regular staff development opportunities.
  • Quality assurance monitoring of their work using the Key Steps system.
  • Regular supervision and appraisal.

Since 1992, positive outcomes for students have risen year on year, with Positive Steps always outperforming all of its statistical neighbours in terms of progression into learning from Year 11 and in post-16 NEET rates.

Using a centralised service means that all issues related to recruitment, line management, training and development, IT and quality assurance are taken care of by Positive Steps.


Successful transition at 16 is a key target for school success; without independent IAG a school cannot hope to become Outstanding.

Deputy Headteacher, Oldham


Service standards

  • Positive Steps has achieved the matrix quality standard for IAG providers.
  • All our advisers are fully qualified to at least QCF Level 6 (NVQ Level 4) in Career Guidance and Development and benefit from ongoing professional development.
  • All work is quality assured by team managers using the Ofsted-based Key Steps framework.
  • Positive Steps has achieved the Inspiring IAG Gold.



£200 per day



Telephone Steve Murphy on 0161 621 9350

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